More About TableRater

TableRater primarily assists restaurants by collating vast volumes of real-time consumer data to provide a vital insight into what your clients’ are actually thinking; totally eliminating assumptions

Waitrons’ are motivated to encourage clients’ to complete the friendly interactive surveys to improve their personal Service Value Score (SVS) – see menu on left

As a secondary and optional feature, choose to auto-upload an unprecedented volume of client reviews directly to your website (included in the set-up fee for WordPress sites). Many establishments only implement this feature once they are familiar and comfortable with the feedback quality

 Receive daily, weekly or monthly summary reports in your inbox

Password-protected dashboard providing an option to access to more in-depth analytics

 Complete overview of the patron’s perception on selected factors such as: ambience, rest rooms, food quality, service, menu knowledge, waiting time, value for money, parking availability and arrival greetings etc. 

Rapidly collate unique and POPIA compliant ‘opt in’ database for internal marketing.

Set auto-email reminders to enhance patron loyalty

Only attending clients’ provide reviews; no uninvited opinions

Managers instantaneously alerted to substandard responses, providing an opportunity for immediate remedial action